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Writer's pictureChad Lingafelt

E.2: Hiring Right: Building Your Team


Hiring Right: Building Your Team

Welcome to another episode of the Unlocked podcast, where we discuss business strategies and practices specifically for small businesses and unique to the locksmith industry. We explore nine key elements of hiring, drawing from our own experiences, trials, and successes.


Key Takeaways

  • The Talent War is Real. Focus on creating an environment that attracts and nurtures top talent.

  • Cast a wide net and always be interviewing. Utilize referrals, online platforms, and continuous recruitment strategies to find the perfect fit.

  • The Perfect Interview. Go beyond traditional questions and delve into their personality and values.

  • Culture is King. Establish clear expectations, maintain regular checks, and don't be afraid to let go of those who don't align with your culture.

  • Onboarding Done Right. Make the process smooth, welcoming, and informative to ensure new hires feel valued and prepared.

  • Training and Development. Create a structured program to nurture talent and facilitate growth within your organization.

  • Red Flags. Identify and address potential issues early on, such as badmouthing previous employers or inconsistent behavior.

  • Retention is Key. Communicate a clear vision, provide consistent feedback, and offer opportunities for growth and development.

  • Technology's Role. Utilize tools like Culture Index and AI to streamline hiring processes and enhance efficiency.


We believe that by focusing on these key elements, you can build a winning team that will drive your business to success. Remember, it's not just about filling seats; it's about finding the right people who will thrive in your organization and contribute to your long-term goals.

Stay tuned for our next episode, where we'll explore how to further develop your team and maximize their potential.


We appreciate you tuning in to the Unlocked podcast!

Are there any specific aspects of hiring that you'd like us to address in future episodes? Share your thoughts in the comments below.

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